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Program Director

Program Director

Brightstone Transitions

446 Green Street NW
Gainesville, GA 30501
United States



Posted on November 23, 2023


The role of Program Director assists in managing the day-to-day operations of Brightstone Transitions. The

Program Director provides supervision and leadership within multiple facets of the Brightstone Transitions Team. Additionally, the Program Director demonstrates a clear understanding of program needs and is continuously looking for ways to improve services. It is important that the Program Director operate under minimal supervision but provide program updates or needs to the Executive Director or Chief Executive Officer.


Supervisory Responsibilities:

  • Facilitates weekly Leadership Team meeting and provide pertinent program information to staff.
  • Leads team by example.
  • Provides adequate structure, supervision, direction, and feedback to staff.
  • Encourages staff to take responsibility for their own actions and growth.
  • Manages staff conflict or behavior, including but not limited to, written warnings or termination.
  • Conducts yearly evaluations of Case Managers, Assistant Program Director, or other direct report positions.
  • Creates culture of mutual trust and understanding.
  • Exhibits fairness for all staff.
  • Demonstrates ownership for staff development including but not limited to onboarding new hires, providing in the moment coaching, finding creative coaching moments, and utilizing feedback or performance improvement measures when necessary.
  • Provides crisis support and coaching to all program areas as needed.
  • Identifies needs for ongoing trainings and support.
  • Conducts intensive client staffing weekly or as scheduled.
  • Assesses mentor training needs and guides mentor work groups.

Community Engagement:

  • Communicates regularly with Educational Consultants or other stakeholders.
  • Fosters community connections to create opportunities for Brightstone clients.
  • Attends conferences to increase knowledge base and networking.
  • Coordinates and oversees internship program.
  • Assists with interviews and monitors staffing needs.


Other Duties and Responsibilities 

  • Develop policy and procedure as the need arises.
  • Prepares staff and clients for program tours and facilitates as needed.
  • Approves all program budgets.
  • Monitors time and attendance of all case managers or direct reports.
  • Reviews daily house documentation (i.e., Bestnotes).
  • Maintains house maintenance needs to the best of ability (i.e., vehicle and property maintenance).
  • Other duties as assigned.



Experience in program management and supervision.

Masters Degree in Human Service or related field.

Experience working with individuals diagnosed on the Autism Spectrum or other related diagnosis.

Valid drivers license.

Eligibility to work in the United States.



401(k), Dental Insurance, Health Insurance, Life Insurance, Mileage reimbursement, Paid time off, Paid training, Vision insurance