The Marketing & Administrative Assistant supports the day-to-day operations, communications, membership services, and marketing efforts of the Therapeutic Consulting Association (TCA).
This is a remote, part-time position (3-5 hours/week).
Quick Details
About This Role
This position reports directly to the TCA Board Chair(s) and works closely with the TCA Board, Committee Chairs, and other volunteers to ensure members have access to timely information, resources, and support.
TCA is a volunteer-led organization. The ability for the Marketing & Administrative Assistant to communicate proactively, manage competing priorities, and work collaboratively with multiple Board and Committee members is essential to the success of this role. The ideal candidate is highly organized, detail-oriented, tech-savvy, and an excellent communicator who can independently manage recurring responsibilities while adapting to the needs of a volunteer-led organization.
Responsibilities
Administrative & Technology Support
● Maintain the Zoom, SquareSpace website, and Google (mail, calendar, drive, groups, permissions, etc.) accounts
● Help troubleshoot issues related to member and board access to tech platforms
● Assist with other administrative tasks and special projects as needed
Website & Member Portal Management
● Maintain and update content on the TCA website and Member Portal.
● Maintain the TCA membership directory and member profiles.
● Maintain and organize the TCA newsletter archive.
● Make basic HTML and CSS updates to support custom website features and formatting.
Membership Management
● Support the process of new member applications and onboarding.
● Assist with the annual membership renewal process.
● Help ensure member information and access remain accurate and up to date.
Marketing & Communications
● Create and distribute weekly TCA member newsletter.
● Create and distribute quarterly program newsletter.
● Assist with other communications, announcements, and marketing initiatives as needed.
Graphic Design & Branding
● Create and format digital and print materials in accordance with TCA Brand Guidelines.
● Develop/order graphic and visual materials for TCA initiatives, events & conferences as needed.
● Support the Board and committees with design needs as requested.
Qualifications
Required Qualifications
● Experience in web design, graphic design, marketing, communications, advertising, public relations, or a related field.
● Excellent written and verbal communication skills.
● Strong writing, editing, and proofreading skills, with experience developing engaging articles, newsletters, or press releases.
● Experience creating and distributing mass email communications.
● Strong organizational skills and exceptional attention to detail.
● Strong computer and technology skills, with the ability to quickly learn and troubleshoot new platforms and systems.
● Ability to handle confidential and sensitive information professionally; selected candidate will be required to sign a Non-Disclosure Agreement (NDA).
● Ability to work independently, prioritize tasks, meet deadlines, and communicate effectively in a primarily virtual environment.
Preferred Qualifications
● Experience managing and updating websites using Squarespace or similar web builders, including ensuring webpages are mobile responsive, and applying web accessibility and ADA best practices.
● Experience working with membership-based organizations, professional associations, or nonprofit organizations.
● Experience with Google Workspace, Zoom, Squarespace, Dubsado, Zapier, email marketing platforms, and online membership systems.
● Experience/knowledge of coding (jQuery/JavaScript)